Shipping policy

Last updated: February 19, 2026

Thank you for shopping with Catitude Luxury Goods. We are committed to delivering your order safely, quickly, and with the premium care you expect.

ORDER PROCESSING TIME

All orders are processed within 1–2 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed the next business day.
During high-demand periods, processing times may be slightly extended.
Once your order is processed, you will receive a shipping confirmation email with tracking details.

SHIPPING DESTINATIONS

We currently ship to:
✔ Europe
✔ United Kingdom
✔ United States
✔ Canada
✔ Australia
✔ Selected international destinations
If your country is not listed at checkout, please contact us at:
📧 info@catitudeluxurygoods.com

ESTIMATED DELIVERY TIMES

🇪🇺 Europe
3 – 7 business days
🇬🇧 United Kingdom
4 – 8 business days
🇺🇸 United States & 🇨🇦 Canada
5 – 10 business days
🌍 International
7 – 15 business days
Delivery times are estimates and may vary due to customs processing or carrier delays.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer:
✔ Free shipping promotions
✔ Limited-time delivery offers

ORDER TRACKING

Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, or local fees determined by your country.
These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.

INCORRECT ADDRESS DISCLAIMER

Please ensure your shipping address is accurate at checkout.
If an incorrect address is provided:
  • we cannot guarantee delivery
  • reshipping fees may apply
  • refunds cannot be guaranteed
If you notice an error, contact us immediately.

LOST, STOLEN, OR DELAYED PACKAGES

Once your package is handed to the carrier, responsibility transfers to the shipping provider.
However, we will gladly assist you in locating your package.
If your package is delayed, lost, or marked delivered but not received, please contact us at:
📧 support@catitudeluxurygoods.com

DAMAGED ITEMS

If your order arrives damaged, please contact us within 48 hours of delivery with:
✔ your order number
✔ photos of the item and packaging
We will resolve the issue as quickly as possible.

SPLIT SHIPMENTS

To ensure faster delivery, your order may arrive in multiple packages.
You will receive tracking information for each shipment.

CONTACT

For any shipping questions, please contact:
📧 support@catitudeluxurygoods.com
📞 +31 6 51655014
We are happy to assist you.

PREMIUM CUSTOMER PROMISE

At Catitude Luxury Goods, we strive to deliver a seamless luxury experience — from checkout to delivery.