The return address will be provided after your return request is approved.
Return Shipping Costs
Return shipping costs are the responsibility of the customer.
If your item arrives damaged, defective, or incorrect, we will cover the return costs.
Return Process
Once your return request is approved, you will receive instructions on how and where to send your package.
Items returned without prior approval will not be accepted.
Refunds
After we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 3–10 business days.
Please note that processing times may vary depending on your bank or payment provider.
Original shipping costs are non-refundable.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately with:
• a photo of the item • a photo of the packaging
We will resolve the issue as quickly as possible.
Exchanges
The fastest way to receive a different item is to return the original item and place a new order once the return has been approved.
EU 14-Day Right of Withdrawal
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
The item must be returned in the same condition in which it was received.
Contact
For any return or refund questions, please contact: