Catitude Luxury Goods operates this website and store to provide you with a personalized and secure shopping experience.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, place an order, or contact us.
By using our Services, you agree to the practices described in this policy.
We may collect the following personal information:
• name • billing & shipping address • phone number • email address
Payment Information
Payments are processed securely via trusted payment providers. We do not store full credit card details.
Order & Transaction Information
• items viewed or purchased • order history • returns & exchanges
Device & Usage Information
• IP address • browser & device type • pages visited and interactions
We collect information:
• when you place an order • when you contact us • when you browse our website • through cookies and similar technologies • via trusted service providers (e.g. Shopify)
We use your information to:
Provide & Improve Our Services
• process and ship orders • provide customer support • manage returns and refunds • improve shopping experience
Communication
• send order confirmations & updates • respond to inquiries • provide customer support
Marketing (Optional)
• send promotional emails (only if you opt in) • show relevant advertisements
Security & Fraud Prevention
• verify transactions • detect fraud or misuse
We only share information when necessary with:
• Shopify (store platform & hosting) • payment providers • shipping & fulfillment partners • IT & security service providers
We never sell your personal information.
SHOPIFY & DATA PROCESSING
Our store is hosted by Shopify. Shopify processes data to operate and improve the platform.